Warranty Protection Plan
What is it?
All our products come with a 30 day warranty. If you would like even greater protection, we offer our 1 year warranty protection plan. If any type of damage happens to your 1King Brand product (hats, shades, bracelets, jewelry) within a 1 year period from the order date, we will replace it, all you need to do is pay for shipping.
What does it cover?
The warranty replacement plan covers absolutely all types of damage, including physical and water damage for 1 year after you receive your product.
This goes beyond regular warranty which covers wear and tear from normal usage.
1King Brand offers a limited warranty of defects in materials and workmanship for a period of two (2) years after original purchase. The complimentary warranty is for all watch purchases. If the materials in your watch aren't right or if the watch isn't put together correctly, we'll repair or replace it. This excludes any defect to the watch case, crystal, strap, bracelet, box, manual or other part or accessory due from accident, mishandling, incorrect or abusive use including, but not limited to knocks, crushing or scratching. Theft or loss is the responsibility of the customer and in no case will be covered by this warranty. If you are interested in a warranty that covers absolutely everything, no questions asked, please contact us for the pricing guide.
How does it work?
Contact firstname.lastname@example.org and provide the following information:
- Proof of purchase (provide order number, first and last name, email used for purchasing)
- Pictures showing damage
- Your current address
- Cover Shipping Costs
And you’re done! We will get in touch with you afterwards to help you process the replacement.